Troubleshooting steps for Voice issues.
Voice Over Wi-Fi (VoWi-Fi)
Description of the Smart Dialing feature and how it can be activated or deactivated.
Smart CLI definition & how to switch ON or OFF.
Index of Truphone's voice service features & their links.
FAQs about Premium Rate Numbers.
Definition of the Callback Method and its different dialling patterns.
Steps to enable, disable, and check the status of the Call Waiting service feature.
General Information about the Truphone Voicemail service.
Steps to set up your Truphone Voicemail and its features.
Definition and steps on how to switch on/off Call Forwarding.
Frequently Asked Questions on Apple Visual Voicemail and its compatibility with Truphone.
Guide on how to make a successful call to an International number.
Details about blocked numbers & your Truphone SIM.
This article provides thorough information about HUA.
Article on how to check how much data has been used.
Steps on how to connect to 2G or 3G on a Blackberry 10 handset.
List of agencies in the Truphone countries you wish to block spam calls/texts.
Checklist for when connecting to the Internet via the Data service.
Definition of EU Data Cap and Roaming Data Cap.
Steps on how to activate Data Roaming & its importance when traveling with your Truphone SIM.
Definition of 4G data speed.
Definition, setting up and troubleshooting for Tethering & Mobile Hotspots.
Troubleshooting steps for Data Connection issues.
Troubleshooting guide for when you cannot get a 4G/LTE speed on your handset.
Troubleshooting guide for issues connecting to 3G.
This article covers the steps in updating your iOS device's Truphone APN settings.
Steps on how to configure the APN setting on Android handsets.
Reference to identify the data speed per byte.
Estimates of possible data usage per internet activity.
Steps to set up the 4G/LTE feature in smartphones.
Everything you need to know about data with your Truphone SIM.
Steps on how to download the internet APN settings for Sony handsets.
Details on why text messages on Short Codes are failing using a Truphone SIM.
Troubleshooting steps to fix SMS issues.
Definition regarding Machine Generated SMS (A2P).
Description of the Short Messaging Service (SMS).
Frequently Asked Questions in regard to the Just Landed SMS feature.
Steps on how to switch on/off Apple iPhone's features, iMessgae & FaceTime.
A guide when requesting a SIM change.
Troubleshooting steps for Network Coverage issues.
Different SIM card errors & what to do with it.
A list of 4G destinations covered by Truphone.
List of countries covered in the Truphone World.
We are upgrading our service to bring you 4G in the UK.
The Truphone Zone countries & its benefits.
Where we operate, our coverage and the Truphone world.
A guide to the US 3G Network shut down.
eSIM For Business Plans.
Steps on how to migrate from another operator to Truphone.
Steps on how to migrate to Truphone with a plastic SIM card.
Steps on how to migrate to Truphone with an eSIM.
Steps on how to install an eSIM on an iPhone.
Steps on how to install an eSIM on Android.
What are QR Code errors.
List of devices that support eSIM.
Steps to take for service issues with your eSIM.
Steps to take for data or voice service issues after migrating.
Steps to take if get a wrong phone number after migration.
Steps to take for issues with inbound calls.
Steps to take for internet issues after migration.
Steps to take for data issues while traveling after migration.
Steps to take if your iMessage have strange numbers.