TRUPHONE FOR FINANCE

THE MOST SECURE GLOBAL SOLUTION FOR MOBILE RECORDING

The world’s top banks trust us because we are the only provider to deliver Global in-network recording with patented technology.

Delivery solutions

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Channel solutions

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Network solutions

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Integration solutions

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Compliance solutions

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Service solutions

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Truphone named “Most Innovative Operational Resilience / Business Continuity Initiative”

Named by a panel of compliance experts, Truphone’s recording solution take the A-Team Innovation Awards 2021 prize.

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OVERVIEW

At Truphone, we have long understood the power of mobile communications. Our technology is built to be flexible and to adapt to the rapidly evolving demands of the Global Financial Markets.

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Understanding Truphone for finance

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Recording solutions

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MultiLine for BYOD

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Understanding Truphone for finance

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Recording solutions

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MultiLine for BYOD

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Understanding Truphone for finance

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Recording solutions

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MultiLine for BYOD

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YOUR ROLE

No matter what your role, Truphone for Finance can support your specific needs.

Head of Mobile

As Head of Mobile, it is up to you to ensure your business is empowered with the optimum wireless communication tools. It is crucial to champion efficiency and consistency on a global basis whilst at the same time keeping a constant vigil on the costs.

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Compliance Manager

Mobile is becoming an increasingly critical communications tool as a result of the transition to more flexible working. While mobile devices have undoubtedly been an enabler in many ways to support this more agile way of working, Compliance Managers have had to face a wealth of new challenges.

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IT Director

A significant challenge for IT Directors is the ongoing successful and cost-effective delivery of a compliant and secure wireless communications strategy. Faced with a workforce with different, and often conflicting, wireless communication needs, the requirement for agility and flexibility has never been more pressing.

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Solutions

Truphone offers a complete wireless communications solution across all major Global Financial Markets

Introducing Truphone MultiLine

Secure communication and recording from personal handsets.

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Challenges

From a shift in the way we work to keeping compliant, the Global Financial Market face increasing challenges.

BYOD

There is an increasing demand within the banking and financial sectors for BYOD models. And recently, this has increased dramatically as mobile communication has soared to support remote working.

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Compliance

While the world undergoes fundamental changes, compliance measures have remained rigid. The shift to more remote ways of working has presented new challenges for the industry to master in a very short space of time.

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Security

When it comes to security, businesses need to be assured that their solutions partners have the correct protocols and procedures in place. But there is no one-size-fits-all approach. However the need for a “one pane of glass” approach to security management is more prescient than ever before.

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Service

When it comes to mobile communication services, end users are pushing for more features and functionality. But as businesses continue to scale and enhance mobile communication technology, so too increases the number of challenges.

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ESMA statement on COVID-19 telephone recording

The outbreak of Covid-19 (Coronavirus) and its global spread has created significant immediate challenges to societies, economies and to Financial Institutions. The European Securities and Markets Authority (ESMA) is issuing this Statement to clarify issues regarding the applications by credit institutions and investment firms (referred to as “firms”) of the MiFID II requirements on the recording of telephone conversations.

"Our Market Traders and Compliance Team have been using Truphone’s Mobile Call Recording service for almost 4 years and have had no issues. The set-up was easy to roll-out - from the initial user setup requests through to accessing our recordings via their easy to use online portal. Truphone’s customer service & service delivery teams have been excellent."

Telecom ManagerEuropean bank.

What we can do for you

Truphone for Finance provides mobile connectivity via a SIM, eSIM or application, on a recorded or non-recorded basis all underpinned by industry-leading and award-winning global customer support. Truphone has supported the Global Financial Market for 10 years and includes 10 of the world’s 12 largest investments banks as customers.
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  • Agile – Recorded and non-recorded mobile connectivity across channels and platforms.
  • Global – Full service and support in eight of the world’s largest financial hubs. Integrated compliance service in a further 20 countries.
  • Specialist – designed for Global Financial Markets.
  • Integrated – All services delivered under one global MSA, compliance, security regime, real-time delivery and reporting platform.
  • Tailored – Data stored in Truphone’s secure global cloud or delivered in real-time to existing infrastructure.