The certified integration not only enables the consolidation of mobile, fixed line and unified communications into a single view but also links to the entire Verint suite to help our joint clients leverage the full solution capability across their mobile estate.
The combined partnership offers global Financial Institutions a single provider for capturing business voice, text, and/or WhatsApp messages across any device and network. With Truphone MultiLine, frontline employees stay productive and compliant, anywhere and always. They can communicate on their clients’ preferred channel through a single unified mobile experience, confident that all interactions are above-board.
“Truphone is a valued partner within the Verint Financial Compliance Framework and forms part of the Verint strategy to help our customers with a risk-based approach to capture. Together, we can provide our global customers with the ability to extend their mobile voice and messaging recording into their on-premise or cloud-based voice recording platform. This provides a unified view, governance, monitoring and analysis of recordings across all their UC, trading turret and mobile users and across all communication modes including voice, video, IM and screen share.”
Andrew DaviesHead of Global Financial Compliance, Verint.