YOUR ROLE
HEAD OF MOBILE
As Head of Mobile, it’s up to you to ensure your business is empowered with the optimum wireless communication tools. The consumerisation of IT drives your end-user’s desire for enhanced features and functionality. The increased requirement for remote working coupled with the spiralling costs of mobile handsets only increases the pressure.
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OverviewTruphone’s solutions increase your strategic impact.
Dominic Menezes
Head of Truphone Mobile Recording Operations
"Truphone for finance is the best compliance solution customers will find. It is embedded within a patented mobile network solution that delivers service globally and can integrate with any customer environment."
For the Head of Mobile, the primary objective is to drive efficiency, especially if you have global operations. Say, for example, you are a global financial institution with the majority of your end users operating across 10 countries. The traditional way of working is to have a different provider in each country or, if you are at scale, to contract with a global brand.
This inadvertently results in a regional, and at best loosely connected global operating model. These different local supplier entities invariably have different and sometimes conflicting contracts, commercial regimes, support protocols, tariffs, security approaches and compliance interfaces. Whilst this may be accepted as the cost of doing business, it doesn’t have to be this way.
What’s more, this vital role must also consider the day-to-day management of connectivity and the global unified distribution of these services. To date, the Head of Mobile in most global Financial Institutions – be they large or small – have had to accept that diverse sets of unconnected suppliers impede efficiency and prevent success.
The opportunity is to establish a globally unified strategy for wireless communication. How can you reduce your supplier base, while at the same time improve performance and reduce the total cost of ownership?
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SolutionsAll of Truphone solutions are built with the highest standards of resilience, security and reliability so you can rest assured your organisation will be in safe hands.
Delivery solutions
Providing mobile connectivity via a SIM, eSIM or Application on a recorded or non-recording basis—underpinned by industry-leading customer support globally.
Channel solutions
Including WhatsApp, WeChat and Microsoft Teams, we can enable a unified compliance interface across multiple channels.
Network solutions
Delivering the resilience, scale, global reach and capability to meet the rapidly evolving mobile communication demands of the Global Financial Markets.
Integration solutions
Having multiple sources of data and different suppliers is becoming highly inefficient—an overarching, integrated solution is needed.
Compliance solutions
Further shifts by the industry towards BYOD models and consistent, global monitoring are opening up the floor for new technologies and trends.
Service solutions
Opting for a unique global mobile network that puts enterprise-grade service at the forefront across multiple countries will both simplify and enhance mobile capability.
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Challenges
The compliance challenges you face.
The banking and financial industries have gone through a major shift in a very short timeframe. The ways in which we have all adapted to do business has altered things significantly, yet compliance measures remain the same.
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End to endEnabling compliance at every step.
Calls, SMS, BYOD.
Cloud and on-site solutions
Data never help “at rest”
Data never help “at rest”
No matter where you are in the world or what devices and platforms your business is using, we ensure air-tight recording for compliance. We are also future–proofing our solutions for the new era, adding an arsenal of new communications channels to the list of tools you can record.
Calls, SMS, BYOD.
Calls, SMS, BYOD.
No matter where you are in the world or what devices and platforms your business is using, we ensure air-tight recording for compliance. We are also future–proofing our solutions for the new era, adding an arsenal of new communications channels to the list of tools you can record.
Cloud and on-site solutions
Cloud and on-site solutions
We provide a one-pane-of-glass view on your global data through our portal—allowing administrators and the people responsible for the cost of mobility to see what is happening daily. This monitoring is available in real-time anywhere in the world and is updated every 15 seconds.
Data never help “at rest”
Data never help “at rest”
By providing a global communications solution for all your locations from one ubiquitous global platform, we significantly reduce the time spent on auditing processes and supplier attestation. Truphone for Finance was built for the Global Financial Markets, enabling consistent data capture through cloud or on-site delivery globally.
Data never help “at rest”
Data never help “at rest”
With Truphone for Finance, you can store all recorded content in our own highly secure globally co-located private cloud environment or deliver the media in real-time directly into a firm’s existing archive and surveillance environment for compliant recording in real-time.
Further Information
Press release - Feb 1, 2022
Truphone Announces MVNO Partnership Agreement with BT Wholesale
What we can do for you
- Agile – Recorded and non-recorded mobile connectivity across channels and platforms.
- Global – Full service and support in eight of the world’s largest financial hubs. Integrated compliance service in a further 20 countries.
- Specialist – designed for Global Financial Markets.
- Integrated – All services delivered under one global MSA, compliance, security regime, real-time delivery and reporting platform.
- Tailored – Data stored in Truphone’s secure global cloud or delivered in real-time to existing infrastructure.
