CHALLENGES

THE SECURITY CHALLENGE

You can rely on our rock-solid security, anywhere in the world.

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Overview

Implementing appropriate security measures for secure mobile recording might seem like a daunting task. This can often be a bigger challenge as it may cross multiple service towers across your organisation.

Secure mobile environment

Key Takeaway

Security is at the heart of Financial Institutions. At Truphone, we understand and respect this. We welcome scrutiny through audit and regular reviews. By working with a global partner you can focus on getting it right once then replicating around your domain without the need to revisit the same demands with multiple partners and providers. Do it once, do it right!

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Solutions

All of Truphone solutions are built with the highest standards of resilience, security and reliability so you can rest assured your organisation will be in safe hands.

Delivery solutions

Providing mobile connectivity via a SIM, eSIM or Application on a recorded or non-recording basis—underpinned by industry-leading customer support globally.

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Channel solutions

Including WhatsApp, WeChat and Microsoft Teams, we can enable a unified compliance interface across multiple channels.

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Network solutions

Delivering the resilience, scale, global reach and capability to meet the rapidly evolving mobile communication demands of the Global Financial Markets.

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Integration solutions

Having multiple sources of data and different suppliers is becoming highly inefficient—an overarching, integrated solution is needed.

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Compliance solutions

Further shifts by the industry towards BYOD models and consistent, global monitoring are opening up the floor for new technologies and trends.

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Service solutions

Opting for a unique global mobile network that puts enterprise-grade service at the forefront across multiple countries will both simplify and enhance mobile capability.

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Scalable

Compliant call recording solutions designed to scale as you grow. All Truphone solutions scale to meet your demands.

Introducing Truphone MultiLine

Secure communication and recording from personal handsets.

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Other Challenges

From a shift in the way we work to keeping compliant, the banking and financial sectors face increasing challenges.

BYOD

Over recent years there has been an upsurge in BYOD to support flexible working and flexible infrastructure. This has increased dramatically as mobile communication reliance has soared in remote working environments.

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Compliance challenges

While the world transitions to more flexible working practices, compliance measures have remained rigid. But the shift to more remote ways of working has not only changed the way things were, but it has also presented new challenges for the industry to master in a very short space of time.

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Service

When it comes to mobile communication services, end users are pushing for more features and functionality. But as businesses continue to scale and enhance mobile communication technology, so too increases the number of challenges.

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Further Information

Press release - Feb 1, 2022

Truphone Announces MVNO Partnership Agreement with BT Wholesale

UK-based MVNO Truphone, the world’s first global mobile network and SIM software pioneer, has...

Resource - Jun 10, 2021

TradeTech & Truphone: Mobile Call Recording, why should you use it?

With the “anywhere worker” hybrid working model set to stay, how can you ensure compliance in mobile communications within the Global Financial Markets?

Resource - May 17, 2021

Mobile Phone Voice & SMS surveillance? ‘Impossible n’est pas français.’

Truphone & 1LoD discuss unique obstalcles faced by French banks.

What we can do for you

Truphone for Finance provides mobile connectivity via a SIM, eSIM or application, on a recorded or non-recorded basis all underpinned by industry-leading and award-winning global customer support. Truphone has supported the Global Financial Market for 10 years and includes 10 of the world’s 12 largest investments banks as customers.
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  • Agile – Recorded and non-recorded mobile connectivity across channels and platforms.
  • Global – Full service and support in eight of the world’s largest financial hubs. Integrated compliance service in a further 20 countries.
  • Specialist – designed for Global Financial Markets.
  • Integrated – All services delivered under one global MSA, compliance, security regime, real-time delivery and reporting platform.
  • Tailored – Data stored in Truphone’s secure global cloud or delivered in real-time to existing infrastructure.