MOBILE PHONE VOICE & SMS SURVEILLANCE? ‘IMPOSSIBLE N’EST PAS FRANÇAIS.’

MAY 2021 · FREE REPORT

Truphone & 1LoD discuss unique obstacles faced by French banks.

When it comes to compliant mobile recording and surveillance in France, finding alignment between employer, trade union and worker representatives comes with its fair share of challenges—especially for financial organisations trying to enforce MAR for MiFID II compliance.

As such, a “manage by policy” approach is often used as part of investigative procedures. However, there are other far simpler solutions available to enable compliant mobile recording. These solutions ensure better control, security and GDPR compliance without the worry that personal data might be stored against the employee.

In conjunction with 1LoD, this report looks at the challenges faced in France in relation to compliant, GDPR friendly mobile recording surveillance.

IN THIS JOINT REPORT, WE EXPLORE:

  • The perceived clash between MiFID II, MAR and GDPR, in combination with unions, worker councils and employers
  • How financial organisations can compliantly record mobile communications without fear of GDPR non-compliance
  • Ensuring reassurance. How voice recording enables lower operational and regulatory risks whilst helping employees achieve their objectives without any fear of unauthorised usage

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