Blocked Numbers

Details about blocked numbers & your Truphone SIM.

515 Views 12 Nov 2018 FAQ

If you find yourself in an area with good service & are able to connect to other numbers but unable to dial a specific one that you have not previously dialed, it is possible that the number you are dialing is blocked.

We block certain number ranges that could result in nasty bill shocks or that you may find inappropriate.


How Can I Find Out If The Number Is Blocked?

If you are able to dial a specific number and you'd like to find out if the number you are trying to call is blocked, please contact us.


Unable To Call Any Numbers?

If you are in good coverage & are able to send SMS or connect to mobile data, but unable to dial any number at all, please go to Why Can't I Make Voice Calls.

Our award-winning support staff are available 24/7/365