How To Use The Callback Method?

Definition of the Callback Method and its different dialling patterns

1532 Views 12 Nov 2018 FAQ

In a small number of countries, some network providers block our prepaid customers from making outbound calls. The callback method is used to resolve this issue and allow our subscribers to make the most of our service.

When making an international call, there are prefixes that may be required to the number you would normally call to ensure it connects successfully.

Using The Call Back Method

To use the call back method, we have three ways: 

With Exit Codes

With the + Sign

With Smart Dial On

Australia
*100*001161xxxxxxxxx#

United Kingdom
*100*0044xxxxxxxxxx#

United States
*100*0011xxxxxxxxxx#

Press call

Australia
*100*+61xxxxxxxxx#

United Kingdom
*100*+44xxxxxxxxxx#

United States
*100*+1xxxxxxxxxx#

Press call

Australia
*100*04xxxxxxxx#

United Kingdom
*100*07xxxxxxxxx#

United States
*100*0xxxxxxxxxx#

Press call


With Smart Dialing enabled, customers can call local numbers in the country they are visiting and numbers back in their home country without the need to dial international access or country codes.

To know more about Calling Abroad, Country Codes and International Dialing, please click here.

If you're a business customer overseas & unable to make a call, go here.

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