Why Do I Have A SIM Card Error?

Different SIM card errors & what to do with it.

2,087 Views 12 Nov 2018 FAQ

If you are receiving one of the following error messages, you may have a problem with your SIM card; 

  • No SIM
  • No SIM Installed
  • Insert SIM Card
  • Please Insert SIM
  • SIM Not Allowed
  • SIM Not Recognised


What Can I Do?

There may be a number of reasons why you are getting one of these errors messages:

  • Your SIM card has been inserted incorrectly > Remove the SIM card and ensure you insert it the right way round.
  • Your handset may be blocked by a previous provider > If your handset was supplied by another provider, you will need to contact them and request an unlock code.
  • Your SIM card may be physically damaged > Request for a replacement SIM.
  • Your handset's SIM tray or identifier may be damaged >  Check with your handset provider.

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