Solutions Pre-Sales Manager APAC

Strategic Partnerships

Salary: Competitive

Location: Singapore

Posted: 20 Dec 2019

Main purpose of the role

The Presales Manager job is a customer focused, technical job to initiate and develop relationships with customers and work as an architectural expert in customer engagements. The Presales Manager is responsible for the solution description and statement of work towards the customer, setting the design of the solution and keeping track of service changes from sales throughout project execution to service delivery, and also drives change requests.

Presales Manager provides technical expertise and works closely with Country Sales Managers/Directors in Pre-Sales and sales of e-SIM Solution, and with Customer Service Managers in post-sales. The Solution Presales will be managing APAC Region.

Important skills for the Presales Manager include deep technical and architectural knowledge of services provided by Truphone, a service orientated selling approach, strong interpersonal skills and customer orientation.

Key Responsibilities
  • Provide technical competence in pre- and post-sales by translating customer requirements and describing technical solutions, selecting and combining own and 3rd party products and services and defining additions to build individual customer solution
  • Translate customer problems into detailed technical architecture and interfaces to be covered by Truphone products and services
  • Technical and architectural assessment of customer requirements vs. solution & Connectivity portfolio
  • Act upon the input provided by Regional Head Sales regarding customer requirements around solutions, products and services.
  • Main Sales Support for customer meetings in APAC Region. Solution Demo and event presentation.
  • Validate Customer use cases/deployment schemes for Truphone solutions.
  • Own Technical answer for customers RFI/RFP processes. Costing & Qualifying customizations in collaboration with Product Management, R&D and Service Operations
  • Perform Presales Transfer to Delivery Team. Consider and meet compliance and information security requirements in Pre-Sales and sales of services
  • Help on Solution Roadmap Definition with Product team. Manage Sales Package (Documentation - Presentation…) with All Stockholders .Help on Offer definition, pricing and Promote offer to all Business Developers

Skills and Expereinced required
  • University degree in engineering or related technical field
  • Minimum of 5 years of experience with service software solutions within the B2B segment
  • IT, Telecommunications industry experience within Mobile Operators.
  • Solution Architecture and solution scoping experience
  • Experience of writing customer proposals and reports and be proficient in technical dealings with customers on the phone and in meeting
  • Preferably experience with frequent customer contact and interaction with Sales knowledge.
  • Knowledge in mobile networks architecture, authentication platforms, secure domains, data generation.
  • Advanced technical skillset in eSIM industry and Remote SIM Provisioning platforms.
  • Service and solution sales knowledge
    • Service specific knowledge
    • Service Lifecycle Management, SLAs, deployment scenarios
    • Market trends (e.g. XaaS, Cloud, Virtualization, Digitalization)
  • Basic understanding of the entire development process. Advanced understanding of the sales process
  • Accustomed to work with short deadlines in customer engagements
  • Ability to present technical information in a pedagogical manner
  • Business acumen during Pre-Sales phase
  • Drive for self-learning and improvement
  • Ability to follow given processes, procedures and work instructions
  • Strong verbal and written communications skills, listening and teamwork skills
  • Fluent written and spoken English.
Apply now

No agencies. We do not accept CVs from 3rd parties

Apply now

No agencies. We do not accept CVs from 3rd parties