Senior Sales Operations Analyst


Salary: Competitive

Location: Warsaw, Poland

Posted: 20 Dec 2019

Main Purpose of the Role

Come and be part of a truly exciting and rapidly transforming, privately funded global technology company with significant fin-tech, mobility and SAAS product exposure. We need a driven individual to join our Sales Operations team, who has a systematic approach to reviewing systems and processes to recommend and implement best practice. We need a strong, operational person to come on board to fill a new role to support a newly established sales team, to drive sales effectiveness, maintain CRM data quality and provide reports and data analysis relevant to make executive decisions.  

If that sounds like you, please read on.  

The role is broad and will be responsible for driving the actions required that support our aggressive growth aspirations. We are moving into new markets, developing fresh propositions from scratch and driving a disruption across the global mobility market.  You will be self-sufficient, like ownership of your work, intellectually curious, fun to work with but difficult when you need to be.

We expect you to bring first class organizational and analytical skills and some 'wow' to your ideas of applying best practice utilizing our systems and tools. We are confident that we will provide excellent development opportunities for the right individual.  You will be joining a small team supporting our truly global sales force, where sales best practice is the main guiding light.  We look forward to meeting you. The normal stuff now follows…

Key Responsibilities

  • CRM data quality, user support, reporting and analysis
    • Ensure data quality across all CRM objects - audit data and take corrective action
    • CRM user support for new sellers and assist with updates when required
    • Support Finance with CRM data to enable sales performance analysis for commission payments
    • Sales Effectiveness
      • Liaise with Commercial, Marketing and other teams on sales related matters
      • Administrating sales data, accurate input of all order & customer related details
      • Perform other duties assigned to ensure the success of the team and the entire organization
      • Drive continuous improvement in processes and systems
      • Process excellence and compliance
        • Monitor compliance of established processes
        • Bring ideas for improvements to processes and systems
        • Ensure processes and guidelines are available to sellers in all geographies and best practice is consistently applied
        • Contribute with ideas to process improvements in the end to end sales process
        • General Sales Support
          • Order management, guidance on how to execute leads and opportunities, etc.
          • Sales Forecasting, analysis and reporting

Skills and Experience Required

  • Strong communication skills and customer focus
  • Good command of English, verbal and written. Other languages beneficial (e.g. Dutch or German)
  • Attention to details
  • Ability to quickly move ideas to action, team player attitude with ability to proactively collaborate and seek solutions
  • Good CRM knowledge and experience (preferably Salesforce)
  • Expert in MS Office (Excel / PowerPoint)
  • Positive attitude and a willingness to attack any task, big or trivial
  • Unafraid of challenges and happy to manage simultaneous priorities to meet objectives and tight deadlines
  • Thrive on in a high-pressure sales environment
  • Analytical and logical
Apply now

No agencies. We do not accept CVs from 3rd parties

Apply now

No agencies. We do not accept CVs from 3rd parties