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IT Support Team Leader

Technology

Salary: Competitive

Location: Manila, Philippines

Posted: 11 Mar 2019

Key responsibilities

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners  
  • Monitoring and maintaining computer systems and networks  
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Manage users accounts
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training more junior staff members
  • Team leader of 1st Line IT Support Engineers

Technologies

Windows server administration

  • Windows Server and domain services
  • Manage AD and GPO's
  • Knowledge in Windows versions 2008 r2 to 2012 r2

VMWare

  • Manage virtual machines
  • Troubleshooting and VM provisioning

Cloud Services

  • Office 365 administration
  • Users and Groups
  • Office 365 applications
  • Powershell

Hardware

  • Troubleshoot Hardware issues

Experience and Skills requried

  • Team Management Skills
  • Client Orientation
  • A technical, logical thought process
  • Problem-solving skill
  • An ability to prioritise and delegate
  • Team player, able to work in multi-cultural environment with strong analytical capabilities
  • Detail conscious, highly organised and methodical with a strong work ethic
  • Excellent writing and formal presentation skills. Ability to translate complex technical concepts into clear and concise common language that can be easily understood by non-technical peers
  • High degree of autonomy regarding prioritization and decision-making
Apply now

No agencies. We do not accept CVs from 3rd parties

Apply now

No agencies. We do not accept CVs from 3rd parties