Overview of the My Truphone app for consumers.
Devices compatible with the My Truphone app.
Understanding eSIM and Dual SIM technology.
My Truphone works alongside your current physical SIM.
Global, regional, and local data plans on My Truphone.
Buy a My Truphone plan that works instantly.
Setting your plan to auto renew.
Delaying the start date of a plan.
How do I use data on my new eSIM?
How to see how much data you have used.
What happens when my data runs out?
How to buy more data.
How to buy more than one plan for your Truphone eSIM.
If I have more than one active plan, which plan is being used?
Where is 4G LTE available on My Truphone?
Voice, SMS, and numbers on My Truphone.
How to activate an SBB Swiss Rail plan.
How to download your Truphone eSIM.
Name your SIM/eSIM service to easily differentiate between them.
Choose your preferred line for iMessage and FaceTime.
Select your default line for mobile data.
How to manage which SIM is supplying mobile data.
How to see the signal strength of each phone line.
How to delete or reinstall an eSIM on your phone.
How to reinstall an eSIM profile to a new iPhone.
Using Data Roaming on your eSIM.
Buying a plan before you travel.
Smart ideas to help you make the most of eSIM while travelling.
Some reasons why your service may have stopped working.
The app says my device may be locked, what is a locked device?
I get a message saying plans are not available here, why?