Support Center
Apple Watch
General
- Compatible Apple Watches Apple Watch models that support BetterRoaming mobile plans
- Family Setup What is Family Setup mode?
- EID How to locate your EID number
- Account Management Access your online portal and manage your BetterRoaming account
Apple Watch Plans
- Available Plans Data plans for the Apple Watch , including free trials
- Coverage Supported countries
- Transferring Plans Switching a plan from one watch to another
Apple Watch Phone Number
- Hotspots Using your Apple Watch as a mobile hotspot
- Number porting Porting in or out with BetterRoaming
- Phone numbers How to Find Your Apple Watch’s Phone Number
Payments
- Buying a Plan How to buy a mobile/cellular plan for an Apple Watch
- Payment Methods Supported payment types
- Cancelling a plan How to cancel your plan
- Support with payments Help with payments and updating a saved card
Troubleshooting
- Issues with setup Troubleshooting issues that can occur during setup
- Troubleshooting General issues that may occur while using our Apple Watch service
- Online portal Issues with the online portal
- Changing countries or plans Using your Apple Watch in other countries
- Usage limits The boundaries of your Apple Watch plan
- Calling and voicemail support Support for voice calls, voicemail and how to make emergency calls
- Issues With Text Messages Troubleshooting issues with text messages on the Apple Watch
Device issues
- Device Support Managing your Apple devices
- Lost or stolen devices Help if your watch gets lost or stolen
- Changing devices Switching watches or paired phones
- Connection Issues How to refresh your internet connection and what to do in case of a No Service error
- Using Data and Apps Troubleshooting issues with applications and mobile data
