Certified by NICE and Verint
We’ve implemented phone call recorder technology since the beginning – 2009 – and have certified implementations with market-leading recording platforms, including NICE, Verint, VERBA and Actiance. We have proven expertise in partnering to deliver a solution that integrates with your existing compliance infrastructure.
Talk to us about cloud recording
One global solution
The Truphone Mobile Recording platform is present across six data centres in the EU, US and APAC. From our points of presence (POP) we interface to your storage vault, with several resilience options, via your choice of private circuit or VPN.
See how our phone call recorder works Data security and ensuring evidential weight
We never hold voice for recording ‘at rest’ within Truphone, so you can be confident your oganisation has full control. It’s the responsibility of your organisation to take the live voice stream, recording, storage and subsequent chain of custody within existing systems. In addition, we never hold SMS or metadata ‘at rest’.
Talk to us about on-site recording Recording traffic for future auditing
Our phone call recorder presents voice recordings as industry-standard SIP/RTP traffic and present SMS via email or Secure FTP. We can also present metadata to link voice with SMS by email, Secure FTP or REST API, depending on your integration requirements.
Talk to us about your integration requirements Why Truphone on-site storage?
Deploy easily
We partner with NICE, Verint and Actiance.
Expert solution
We’ve delivered solutions from the beginning: 2009.
Trusted results
Tried and tested by nine of the largest banks.
Buyers’ guide
This guide to deciding the best mobile recording option gives:
- An overview of FCA regulation
- The 13 factors you must consider
- Pros and cons of different storage
Case study
One of the world’s largest Tier 1 banks chose our solution, gaining:
- Seamless in-network recording
- Storage of all voice and SMS
- Cost savings of over 50% on international mobility
