On-site solution
Record, encrypt and manage all global voice and SMS traffic using your existing compliance infrastructure (integrate with Actiance, NICE, VERBA or Verint).
Nine global investment banks and over 100 financial institutions use us.
Why Truphone Mobile Recording?Patented Call Forking technology means perfect call quality worldwide.
How does our technology work?We provide in-network recording for compliance in the most countries.
What are MiFID II requirements?
Truphone is not unique in providing an in-network recording solution, but the way we do it is. Global by design, we deliver a single in-network mobile recording solution that works across all the world's major business hubs. Using patented Call Forking technology, our global voice and SMS recording solution helps your organisation comply with regulations while continuing business as usual.
Find out more about Call Forking
We deliver an unchanged global user experience and assure evidential weight requirements are met: no other mobile recording solution can do this. Our mobile recording is seamless worldwide – with no delay or degradation of calls – and employees can continue to use features like call waiting, conference calling and voicemail.
Discover how our technology works
Record, encrypt and manage all global voice and SMS traffic using your existing compliance infrastructure (integrate with Actiance, NICE, VERBA or Verint).
Record, encrypt and manage all global voice and SMS traffic via our secure, resilient, hosted infrastructure. No need for integration.
Our global SMS recording solution works on Apple and Android devices.
See more about SMS recordingThis guide to deciding the best mobile recording option gives:
One of the world's largest Tier 1 banks chose our solution, gaining:
Download our latest Whitepapers discussing several key areas:
Truphone Mobile Recording is a way for customers to record all inbound and outbound voice and SMS communications from a mobile handset for financial regulatory compliance purposes.
We think our pioneering solution is the best way to meet regulatory obligations, including MiFID II, which states financial organisations must record mobile communications.
Our solution works seamlessly, so all the recording information is stored and managed in the network. This means there is no impact on your users' experience, ensuring productivity and business as usual.
Our in-network solution is fast to deploy, adaptable to your business needs and designed to help facilitate compliance with new regulations, including MiFID II. Because we capture calls and SMS within the network, there's no change to your users' experience and you don't need to train them in new technology.
We record voice and SMS mobile recording in up to 220 countries and territories*.
We also have the world's biggest in-network service:
Please note: to buy our mobile recording service, your organisation must be located in one of these eight countries.
*Our solution works everywhere there is a GSM/3G network that is CAMEL compliant. (CAMEL is a set of standards that most operators use to enable international roaming; this includes operators in all the major financial and commercial centres). You can make all calls when using a non-CAMEL network, but only inbound calls will be recorded.
The standard duration is 24 months. If you require a different duration you will need to contact our sales team.