Mobile Recording

No delays. No disruption for users. No wonder 9 out of the 12 largest investment banks (plus over 100 financial institutions) choose us to record voice and SMS.

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Truphone Mobile Recording is designed to aid FCA and MiFID II compliance. Our in-network solution can help your organisation record and securely store all calls and SMS using existing recording infrastructure (NICE, Verint and Actiance) or Truphone’s global managed cloud service.

How can Truphone help you comply with FCA and MiFID II regulations?

WORLDWIDE CALL RECORDING

20% of our clients’ calls now taking place while roaming.

Truphone mobile voice and data can save your business money

The demand for international call recording is growing. Our global network means we can provide you with a single solution that works across the world’s major financial hubs. One supplier. One contract. One technology.

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Truphone mobile voice and data can save your business money

Built-in compliance

Truphone international mobile for super-fast, crystal clear communications

Unchanged call quality

Because our recording technology is built into our patented mobile network, there’s no change to your user experience. Instead, recording is seamless – with no delay or degradation of calls. You can use your phone exactly as before, including call waiting, conference calling and voicemail.

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Truphone international mobile for super-fast, crystal clear communications

CLOUD OR ONSITE STORAGE

You choose

Truphone mobile voice and data can save your business money

Choose between storing your voice and text data onsite, or within our cloud facilities. We’ve been security-assessed by over 60 financial institutions, and employ bank-grade security firms to regularly audit our cloud service.

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Truphone mobile voice and data can save your business money

GLOBAL SMS RECORDING

Moving from BlackBerry? How will you record SMS?

This is a major issue for many financial institutions that are transitioning away from BlackBerry to iOS and Android devices, as their SMS communication is no longer recorded.

We offer a simple, secure and scalable solution for recording and storing all SMS - whatever your handset.

Read more about our solution 

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SMS recording
Patented SIM technology

The top 9 banks

choose us

A truly global mobile network

300,000 calls

recorded monthly

Award-winning customer service.

250,000 texts

recorded monthly

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