INTERNATIONAL BUSINESS MOBILE PLANS

Frequently Asked Questions

• How does Truphone work for companies?

  With our best-selling Truphone World plan, you pay one flat rate for data, calls and texts across 100 countries. Whichever of our tailored business plans you pick, you'll receive super-fast data, crystal-clear call quality and better coverage thanks to our unique global network.

  As a business you will benefit from a single supplier across one single admin interface for all departments within your organisation – plus make free calls between colleagues worldwide within your bundle

• In which countries can I buy a SIM card?

  You can buy a SIM card from us if you have a registered business address in any of these countries:

  • Australia
  • Germany
  • Hong Kong
  • Spain
  • Poland
  • United Kingdom
  • The Netherlands
  • The United States

• One SIM. Many local numbers – how does this work?

  You can have up to eight international numbers on a single SIM. This means your local contacts can reach you using your local number, wherever you are in the world – and only pay local rates.

• Which countries can I get international numbers for?

  Your SIM comes with a number from your home country, plus one international number. You can also choose up to six more numbers, for an extra cost.

  You can pick your local numbers from the following countries:

  • Australia
  • Germany
  • Hong Kong
  • Spain
  • Poland
  • United Kingdom
  • The Netherlands
  • The United States

• How many countries can I use my phone in?

  You can use your phone in over 190 countries. See list of countries

• Where does Truphone give me free 4G?

  You can get free 4G in the following countries (with more being added this year).

  Available 4G countries:

  Austria*, Belgium*, Bulgaria*, Canada*, Channel Islands, Guernsey & Jersey*, Croatia*, Cyprus*, Czech Republic*, Denmark*, Estonia*, Fiji*, France*, Greece*, Gibraltar, Hong Kong, Hungary*, Iceland, Ireland, Israel*, Italy*, Latvia*, Liechtenstein*, Luxembourg*, Macedonia, Malta*, Mauritius, Monaco, New Zealand*, Norway*, Poland, Portugal*, Romania, Russia, Serbia*, Slovakia*, Slovenia*, South Africa, Spain, Sweden*, Turkey, United Arab Emirates, United Kingdom, United States

  *4G coverage is available on at least one of our networks in these countries, when unavailable 3G network connectivity will be provided.

• What if I do business globally, but don’t travel often?

  Our Europe Plus plan is very competitively priced compared to just your home market. You'll also benefit from a flat rate when you call these countries – plus a flat rate for minutes, SMS and data in 35 countries.