Io3 - Internet Of Things

Io3 - Internet Of Things

265 Views 12 Nov 2018 FAQ

How can I access the Truphone IoT Connectivity Management Platform?

The Truphone IoT Connectivity Management Platform (CMP) is available at https://iot.truphone.com for existing Truphone IoT customers. Your Account Manager or Service Deliver Manager should have sent your company the login details of the designated Admin user.

If your company is an existing Truphone IoT customer but you don't have an account, please request it from your company Admin.

If you have an account but don't remember the login details, use your work email address and reset your password at https://iot.truphone.com/password-reset/.

If you are not a customer yet of Truphone, please see the Truphone website for more information https://www.truphone.com/iot/ and to request a free of charge IoT Trial Pack.

What is the Truphone IoT APN configuration?

The default Truphone IoT APN is: truphone.com (without authentication).

Please refer to the SIM card information page on the IoT Connectivity Management Platform for specific customer APN configurations.

Which devices work with the Truphone IoT SIMs?

All standard cellular devices with PTCRB and GCF certifications should work with the Truphone IoT SIM. However, there are devices which may require specific configuration or module firmware. Please contact our customer services team if you have any difficulties.

At Truphone, we certify devices and cellular modules on an ongoing basis. Please refer to our website for a list of certified and recommended modules by Truphone.

How can I test the Truphone IoT connectivity service?

See the Truphone website for more information https://www.truphone.com/iot/ and to request a free of charge Io3 Starter Pack.

What's included in the Io3 Starter Pack?

Each Io3 Starter Pack includes 3 removable SIM cards, with 50MB of Data and 25 SMS per month per SIM for 3 months.

The SIMs come ready to use and can be monitored and managed through the IoT Connectivity Management Platform.

See the Truphone website for more information https://www.truphone.com/iot/ and to request a free of charge Io3 Starter Pack.

Our award-winning support staff are available 24/7/365