Simple and quick to deploy, Truphone Mobile Recording enables your organisation to store all calls and SMS in our secure cloud environment. We automatically monitor, encrypt and seal all access to recordings – ensuring evidential weight and legal admissibility.
Truphone Mobile Recording is available as a cloud-based, standalone solution charged on a per-user, per-month license basis. You can also deploy it quickly as you don't have to integrate with your existing in-house technology and processes.
Our hosted mobile recording solution offers proven security. We've been security-audited by over 60 financial institutions in tests taking up to six months, including hundreds of penetration tests. We also conduct our own audits and penetration tests working with world-renowned security companies.
Our automatic mobile call recording architecture has no single point of failure as each region has two geographically separate data centres. These are duplicates of the other in an active-passive configuration. There is enough capacity on each site to manage the traffic from all customers in the unlikely event of a catastrophic failure.
We provide dedicated customer keys to data, which we encrypt within Truphone Mobile Recording. So your organisation's data is always available when you need it, but only to authorised users via our secure web portal. You can choose how long to retain information for – MiFID II specifies five years as standard. You can also rapidly retrieve and export it, critical for compliance investigations.
With Truphone's automatic mobile call recorder, you can be more confident that your organisation's electronically stored information will carry evidential weight and be legally admissible. This is because of the setup of our secure data management and eDiscovery system that sits at the heart of the Truphone Mobile Recording system.
Our security system was designed from the ground up to provide a modular scalable repository that meets regulations. These include BSI BIP 0008: a code of practice on the legal admissibility of information stored in electronic formats.