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Product Manager

Marketing

Salary: Competitive

Location: London, United Kingdom

Posted: 05 Dec 2018

Main Purpose of the role

Lead product work streams to deliver valuable services to business customers and keep them connected internationally.  Whether the focus is on reducing TCO, providing better management controls or delivering enhanced products to simplify the user experience, you will deliver the full product lifecycle from concept to launch, and beyond.

Key Responsibilities
  • Work alongside the Director of Product and Marketing to determine and communicate the company's product strategy to investors, management, staff, partners, customers and stakeholders
  • Lead the product lifecycle to support global and local sales across our markets for specific product roadmaps
  • Manage key stakeholders, develop the customer proposition and produce the product requirements for committed service developments.
  • Own the product roadmap for a specific product portfolio, for instance: Spend Management and EMM; Truphone Mobile Recording; Voice Over WiFi
  • Support the go to market execution with team members to ensure sales, marketing, service and operations are ready across all markets
  • Help shape overall customer experience and propositions - including working closely with end consumers of our products and services to help understand their needs and experience
  • Develop measures and actively report on product performance in-life
  • Coordinate with the Technology and Business Change teams to ensure the implementation,  delivery, maintenance and evolution of the product
  • Responsible for product contribution to project management methods and plans

Skills and experience required

  • Product management experience within the telecoms/mobile industry
  • 5+ years experience delivering and managing solutions to business/enterprise segments
  • Experienced in creating detailed customer and proposition requirements capable of being turned into engineering specifications and GTM plans across multiple countries
  • Superior analytical, evaluative and problem-solving abilities - both creative and commercially grounded
  • Confident and capable of managing stakeholders across multiple countries and disciplines;  including sales, operations, project management & technology
  • Good understanding of current and future mobile services and a detailed understanding of how core services such as voice and data are evolving
  • Strong knowledge of value-added Enterprise services, for instance Mobile Recording and EMM, if relevant
  • Proven success in delivering products & services as valued customer propositions
  • Customer-centric approach founded on implicit understanding of the customer and user experiences for both acquisition and retention.
Apply now

No agencies. We do not accept CVs from 3rd parties

Apply now

No agencies. We do not accept CVs from 3rd parties