About Truphone | The Truphone Story

The Truphone Story

Every success story starts somewhere. Ours started in 2001 when inventor and entrepreneur James Tagg got tired of a poor mobile signal where he lived and questioned why he couldn’t always get a great connection wherever he was. He thought he could do better. And, in that moment, Truphone was born.

What we do

Truphone is the first mobile network without country borders. Our mission is to enable our customers to stay connected. Globally. And we do so by delivering outstanding international mobile experiences around the world. That means excellent call quality, fast data speeds, and reliable connections and at local rates, both at home and abroad.  


Where are we now?

We’ve come a long way since our launch in 2001. Headquartered in London, we now have over 600 staff across four continents. Our clients range from FTSE 100 and Fortune 500 companies to millions of consumers around the world. Offering low rates and exceptional call quality, more and more customers are turning to Truphone to help them stay connected internationally. And now with the launch of Truphone World your bundled minutes, data and texts cover 66 countries, meaning that you never have to think twice before using your mobile or tablet, wherever you are.

Truphone James Tagg

“I founded Truphone to address issues which limit international communication. Right from the start, we’ve developed state-of-the-art solutions to help people communicate better globally.”

James Tagg, Founder & CTO, Truphone

The Truphone Zone includes:

  • Australia
  • Germany
  • Hong Kong
  • Poland
  • Spain
  • The Netherlands
  • United States
  • United Kingdom

Our network

At Truphone, we’ve built a mobile network without country borders. That means we can offer our customers an outstanding mobile experience around the world. Based on advanced technology and patented innovations, our pioneering network can transform how you communicate with all your contacts, both home and abroad.

The Truphone network offers many unique advantages over traditional networks. In a group of countries we call the Truphone Zone, you can talk, text and download just like a local, at local rates – not roaming rates. Simply choose from a range of voice, data and text bundles that can work across teams in multiple countries. You can even bring your contacts closer while you’re at home by using multiple international numbers on a single SIM, so your contacts in the Zone can call you on a number that’s local to them.

Beyond the Zone, our network of over 200 countries offers a better international experience, too. This is because calls and data are routed to the nearest country in the Truphone Zone, giving you clear calls and fast Internet access for less. And, because we use advanced technology to monitor our network 24/7, we address problems even before they occur. So, you benefit from high-quality support wherever you are.