What is Truphone?
Truphone is a regular mobile phone network that saves you money around the world.
• Works at home and in over 220 countries
• Voice, text and data available
• Works in any unlocked handset - just insert the Tru SIM and you are ready to go
• Works just like you would expect of any top-class network
• Full GSM network
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How does Truphone work?
Truphone works just like you would expect a business-quality mobile phone network to work.
• Insert a Tru SIM into any unlocked handset
• Use in over 220 countries for voice, texts and data
• Our network does everything seamlessly in the background
No funny codes to dial, or call-back technology. It just works as you would expect.
In our core network (we call them Truphone countries), when you call, text or use data you will only ever pay local rates, rather than very expensive roaming rates.
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Which handsets does Truphone work on?
Truphone works on any unlocked handset, as well as the iPad.
To find out more about unlocking go here.
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Does Tru work on Apple products (iPhone and iPad)?
Yes.
Tru works on all unlocked handsets, including the iPhone.
We also have a specific business offering for iPad users, offering data for just 2p/MB in all Tru countries. Find out more here.
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What countries does Truphone work in?
Truphone works in 220 countries throughout the world offering savings of up to 30% versus other operators. In 30 countries in Europe we can cut your by bill by an average on 60%.
Within the Truphone Network which currently spans the UK, USA and Australia, we offer savings of up to 90%.
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Is this an application?
No - there is nothing to download to use Truphone.
Truphone is a regular GSM network, and to use the service you simply insert a Tru SIM card into any unlocked handset.
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Can I really have multiple numbers on one phone?
Yes!
Our SIM allows the user to add a different number for each Truphone country:
• Numbers available for UK, USA and Australia, with more to come soon
• Every number is always active and available
• 1 voicemail and 1 bill for all number
• Smart caller ID automatically displays the number local to the person being called
Find out more about multiple numbers here.
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When I'm in a Truphone Country, will I get charged for receiving incoming calls?
Receiving calls in Truphone Countries is free. However, if someone calls your US number you may be charged to receive the call. For more information please refer to our rate checker.
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What's your network like?
In the UK, we partner with Vodafone - so our network coverage is exactly the same as theirs. In Australia, we work with Optus. Throughout the world we partner with Tier 1 operators to ensure you get the best possible service.
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Is there anything funny about using Truphone, like dialling special codes?
No. There are no special dial codes to worry about, and you don't need a data connection.
Truphone works just like any other regular phone network, wherever you have phone coverage. Make and receive calls as normal.
The only difference is that you will make incredible savings worldwide.
Note: In a small number of countries where roaming would not usually be possible you can still make calls using the call-back method. We will notify you by text message when you arrive in a country where callback is the default option with instructions.
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