Help, whenever you need it

Because your business doesn't stop, neither do we. Our customer support team is made up of business specialists who understand your needs, and offer assistance whenever you need it.

Every business also receives an account manager who understands your business, and will help to make sure you get the most out of Tru. 

Managing your online account - coming soon

Our web-based self-care account will allow you to stay in control and define exactly what permissions each Tru user has and what they can do with their own online account.

Here are a few things that you will be able to do in your account:

    • Define default settings for new users  
    • Change SIM settings
    • Define default permissions for new users
    • Change permissions
    • Manage users individually or in groups
    • Change account settings
    • View paperless bills
    • View paperless call histories
    • Report a problem