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We are available by phone and email to help answer any questions you have.

Contact Us

Get in touch with us today

Whether you want to join Tru or talk to us about your bill, here's a handy list of numbers that will get you directly to us. Don't hesitate, we're here for you.

For personal enquiries

For Tru SIM

Call: +44 (0)20 3318 0742
Email: help@truphone.com
View Troubleshooting
See the How-To-Guide

For Tru App

Please contact us by email only:
apphelp@truphone.com

Or go to the:
• Tru App help area
• User forum

For business enquiries

General enquiries

Call: +44 (0) 203 006 4300
Email: business@truphone.com
Or request a call-back

Customer help

Call: +44 (0) 203 318 0733
Email: business.help@truphone.com

Visit FAQs for Businesses
Visit FAQs for Large Enterprises

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