The Truphone Blog

e-Consultancy list their top VoIP apps

e-Consultancy has published their list of the top 10 VoIP applications around for mobile phones. Truphone is at the top of the list!

See the article, and the full list, here.

Portal Zine TV reviews Truphone

Below is a video review of Truphone by Portal Zine TV in Germany.

For those not fluent in Deutsch, some of Truphone's best features are mentioned, such as making free and cheap international calls, and as well mentioning that Truphone is comparable to Skype and will be on more handsets besides the Nokia, iPhone and BlackBerry in the future. The video finished with a recommendation that viewers should visit the Truphone website.

Thanks for the positive feedback, Portal Zine.

Truphone named one of the 'FierceVoIP 15'

We are very pleased to announce that Truphone has today been named as one of FierceVoIP's 'Fierce 15'.

After evaluating hundreds of organisations, the editors of FierceVoIP awarded Truphone with one of the 15 coveted positions.

The positions are awarded to companies that demonstrate the most 'ferocity' in their creativity and innovation in the marketplace. Membership into the 'Fierce 15' designates Truphone as being one of the top IP communications companies of 2008.

FierceVoIP stated that Truphone "decided to power its way around the me-too mobile VoIP pack".

We are glad they noticed! We have always focused (and will continue to focus) on staying one step ahead of our competition in making sure our applications are not only innovative and clever, but more importantly, they save our customers lots of money.

Not a bad way to start November!

Truphone named Greatest Gadget

We are very excited to announce that Truphone has been crowned 'Greatest Gadget' at GadgetFest 2008 in San Diego, California.

By demonstrating the capabilities of Truphone Anywhere on a BlackBerry smartphone, both the judges and the crowd were won over. The judges gave Truphone the overall top score and the award, and Truphone also received the overall crowd vote.

"Capturing the GadgetFest crown is really a credit to our entire engineering and product team that have worked tirelessly to get the application ready for launch," said Tom Carter, Truphone's North American president, who oversaw both award-winning demonstrations.

Truphone joins an illustrious list of GadgetFest winners, including the Motorola Q phone, the Slingbox and Google's GrandCentral.

Truphone.com gets a facelift

The home of Truphone has been given a refresh, to make it even more user-friendly and informative.

Based on user feedback, the most popular areas have been given more prominence on the site, including the country call rate checker and straight-forward explanations about the Truphone application and its benefits.

So, if there is nothing stopping you, why not have a look now? We would appreciate any feedback you have, so that we can continue to keep the home of Truphone as relevant, informative and interesting as possible.

Truphone now available on BlackBerry

Attention all BlackBerry smartphone users - Truphone is now available to you!

The Truphone on the BlackBerry application is now ready to download for free, and use to make cheap international calls from your home country.

One of the best parts of the application is that it incorporates Truphone Anywhere, which means you don't need to be in Wi-Fi to make calls.

The application is currently still in beta, so there are many more cool features to come.

Already, leaders in the VoIP community are getting behind the application. GigaOM says that "tight integration of the service (the Truphone app) with my Blackberry address book makes it dead simple to use, especially when making those international long distance calls." TechCrunch agrees, saying "Truphone integrates well with the handset’s address book", going on to highlight that Truphone could be financially beneficial, "especially among business users looking to cut costs. "

For those of you still waiting for your handset to become compatible with Truphone, don't forget to register your interest so that we can let you know when you can start using Truphone too.

Truphone on Plus-Minus programme

At the beginning of last week we were joined in Truphone Towers by a German TV crew, from the evening current affairs programme Plus-Minus. Here's CEO James Tagg, during filming.

The programme they made aired in Germany last night; watch it for yourself http://tinyurl.com/5dmhaj. People across the world are enjoying Truphone's low, low internet calling rates, which the programme was quick to identify and show its viewers:

Amazing new offer - USA/Canada calls for 1.5c/min

Our new American Tru Saver pack brings you mobile calls to the USA and Canada for an incredible less than 1.5c/1p per minute!

$14.99/£7.49 buys you 1000 USA and Canada minutes - and you can use them wherever you are in the world!

The American Tru Saver pack is great news if you make a lot of domestic calls within the USA or Canada, or if you regularly call North America from around the world.

    * Calls to USA and Canada for less than 1p/minjust 1.5c/min.
    * Avoid out-of-bundle operator charges
    * Truphone works when cellular doesn't
    * Available to anyone worldwide
    * Stay in control - check your minutes online

Learn more or start saving now

Truphone mentioned in WSJ as a tip for overseas travelers

We're pleased to see Truphone mentioned in the Wall Street Journal today.

"...using a cellphone overseas can be cripplingly expensive. The roaming charges are eye-watering. I remember getting stung once for a three-figure sum over a long weekend"

We agree! Our role is to help people save money on phone calls. See our video here (or here for youtube version)

Thanks again for the mention

Customer Service and Truphone on the iPhone

We've got an apology for you.

We've had an amazing response to Truphone on the iPhone. A huge number of you have downloaded it and, as previously posted, we're working hard on our next version.

Naturally, this increased interest in Truphone has meant a significant rise in customer service queries. Unfortunately, this has led to delays in getting back to people and we'd like to apologise for this.

In particular, existing Truphone customers on Nokia devices are experiencing delays migrating to iPhone. The truth is, we under-estimated just how many people would wish to do this and our systems have struggled to handle the actual volumes.

To get back on top of this, we have increased the number of help desk staff and further assistance is coming on-stream shortly. Longer term, we are overhauling our processes to prevent it happening again.

Help is also available on our iPhone forum and answers to FAQs are here.

So once again, sorry about this and we promise we're working hard to get things right. We're a growing company and we genuinely do appreciate your custom.

Thank you