Truphone

iPad: Service numbers

You can top up your account, as well as check your balance and Security PIN, by calling or texting our dedicated Service numbers.

Telephone Top Up

• Customers based in the UK:
  Dial 1500 from Truphone, or 02033558248 from any phone
• Customers based in the US:
  Dial 1501 from Truphone, or 13475351535 from any phone
• Customers based outside the US/UK:
  Dial 1500/1501 from Truphone or one of the following numbers from any phone:
  +442033558248 (UK)
  +13475351535 (US)

SMS Balance Request

Send an SMS to +447978 881 111 (UK) or +1 202 683 8200 (US) containing the word "BALANCE".

Truphone will send you an SMS containing details of your cash and bundle balances.

SMS PIN Request

Send an SMS to +447978 881 111 (UK) or +1 202 683 8200 (US only) containing the word "PIN".

Truphone will send you an SMS containing your Security PIN number.

(Please note: normal SMS charges from your operator will apply).

Voicemail

Simply dial 1571 when connected to Truphone and you can listen to your voicemail straight away.

If you're not connected to Truphone or are using a different phone, just dial +44 7978 800 000 (+1 (202) 683-8200 for North American users). You'll be asked to enter your "Mailbox" which is your number, e.g. 44 7978 8XX XXX, followed by your Security PIN.