Truphone


 

BlackBerry: Service numbers

You can top up your account, as well as check your balance and Security PIN, by calling or texting our dedicated Service numbers.


Telephone Top Up

  • Customers based in the UK:
    Dial 02033558248 from any phone.
  • Customers based in the US:
    Dial 13475351535 from any phone.
  • Customers based outside the US/UK:
    Dial one of the following numbers from any phone:
    +442033558248 (UK)
    +13475351535 (US)

BlackBerry Support

  • Customers based in the UK:
    020 7100 6860
  • Customers based in the US:
    1 347 694 5000
  • Customers based outside the US/UK:
    +44 20 7100 6860 (UK)
    +1 347 694 5000 (US)

SMS Balance Request

Send an SMS to +44797 888 1111 (UK) or +1 202 683 8200 (US) containing the word "BALANCE".

Truphone will send you an SMS containing details of your cash and bundle balances.


SMS PIN Request

Send an SMS to +44797 888 1111 (UK) or +1 202 683 8200 (US) containing the word "PIN".

Truphone will send you an SMS containing your Security PIN number (please note: normal SMS charges from your operator will apply).

Truphone on BlackBerry